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常问问题

iDOMPET FAQS

Answers to questions related to payments, balances, account checks and what information to provide.

Deposits & Payments
What is the minimum deposit amount on iDOMPET?

The website states a minimum deposit amount of RM5. Please check the instructions for your selected payment method and promotion to see if the minimum deposit for this offer will differ.

What payment methods can I use?

Please use the current payment methods available within your account. Please check the instructions for your selected payment method, including any limits and information required.

Why has my payment option changed or been removed?

Your payment options may have been impacted due to banking, availability of payment providers, maintenance or updates. Please check the current payment options available or contact our support team to see if the payment method you wish to use is available.

How do I make a deposit?

Please log in and click the deposit option. Select a supported payment method and follow the instructions. Please double-check the deposit amount and current payment details. Save your transaction reference.

I have deposited through my bank but my balance hasn’t updated. What should I do?

Please check the activity within your account. If there is still an issue with your payment, please contact support. Provide the amount, time of payment, payment method and transaction reference. Deposits can be impacted by banking confirmation and payment provider processing.

Withdrawals
What is the minimum withdrawal amount?

The website states a minimum withdrawal amount of RM50. This will also be impacted by account verification, payment limits and any promotion requirements.

What should I check before making a withdrawal?

Please check the withdrawal amount, payment details, limits and any verification requirements. If you accepted any offers, please check the turnover requirements and withdrawal requirements.

Can I withdraw to someone else’s bank account?

The recipient account may need to match your verified member details. Please ensure you are withdrawing to your own account. If the details do not match please contact support before making a withdrawal.

Why is my withdrawal still processing?

Withdrawals can be impacted by verification, security checks, banking, payment provider processing and maintenance. Please contact support with your withdrawal reference to get an update.

Accounts, Balances & Verification
Who can create an account?

You must be 18 years of age or older or the legal gambling age in your location. You must also be legally able to participate. Please provide accurate information and complete any verification requested.

How do I create an iDOMPET account?

Please select the Register option on the website and follow the instructions. Provide your own details and check the terms that apply.

Where can I check my balance and account activity?

Your credit balance can be found within your account panel. The website also has a History option. Please log in and check your account information. Save your transaction reference.

Can I use the transaction feed on the homepage to confirm my payment?

Please use your own account history and transaction reference. The transaction feed is public and will show masked information.

Why may I be asked to verify my details?

You may be asked to verify your details to confirm your age, identity, account ownership and payment details. Please follow the official instructions. If you are unsure of what information is required please contact support.

I am having trouble accessing my account. What should I do?

Please check your login details. If you are unable to log in or require assistance, please use an official support option. Ensure your passwords and one-off verification codes are kept private. If you suspect unauthorised access please report this as soon as possible.

Games & Offer Requirements
What categories of games are available?

There are several categories available including Slots, Speed Games, Live Games, Sports, 4D & E-Sports. Availability can change depending on the provider and titles offered. Please check the current options and game rules.

Where can I find the terms and conditions of an offer?

Please click on the relevant offer within the promotions page. Check the information provided. This will include any eligibility, minimum deposit requirements, turnover, game restrictions, claim period and withdrawal limits.

Can bonuses impact my withdrawal time?

Yes. Offers may include wagering requirements and withdrawal requirements. Please check the terms of the offer you accepted. If you are unsure please contact support.

Contact Support & Playing Responsibly
How do I contact Customer Support?

We have Customer Support available 24/7. Please use the Live Chat or options within the Contact Us page. Please provide a clear description and any relevant payment, game or promotion reference.

I am struggling to control my gaming. What should I do?

Please take a break and seek assistance. Do not attempt to recover any losses or use money that you have set aside for essentials. Please contact support to see what account limitations are available.

iDOMPET

Please use the official iDOMPET contact page for further assistance.

18+ or higher legal gambling age in your location. Play responsibly.

信用余额
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最低存款 : RM 5.00

最低提款 : RM 50.00

Payment We Accept
App Download
Realtime Withdraw
MEMBER RM SITE TIME
+601*****394 124.43 KISS711 MBB Play Button 21:59:39
+601*****446 50.00 I1JUTA88 MBB Play Button 21:58:30
+601*****651 2,472.73 IDOMPET MBB Play Button 21:58:14
+601*****594 160.00 MYBOSS88 MBB Play Button 21:56:17
+601*****707 600.05 KFC2U MBB Play Button 21:55:45
+601*****524 82.92 KFC2U MBB Play Button 21:55:31
+601*****628 701.78 IDOMPET MBB Play Button 21:55:28
+601*****038 1,414.83 KISS711 MBB Play Button 21:54:42
+601*****947 800.04 IDOMPET MBB Play Button 21:53:49
+601*****188 59.03 IDOMPET MBB Play Button 21:52:23
Realtime deposit
MEMBER RM SITE TIME
+601*****054 20.00 KISS711 MBB Play Button 22:01:01
+601*****758 15.00 iDOMPET MBB Play Button 22:00:56
+601*****638 100.00 iDOMPET MBB Play Button 22:00:56
+601*****187 50.00 iDOMPET MBB Play Button 22:00:46
+601*****301 10.00 SCR2U MBB Play Button 22:00:46
+601*****859 30.00 KFC2U MBB Play Button 22:00:33
+601*****002 20.00 iDOMPET MBB Play Button 22:00:21
+601*****847 50.00 KFC2U MBB Play Button 22:00:19
+601*****631 50.00 MYBOSS88 MBB Play Button 22:00:15
+601*****405 20.00 KFC2U MBB Play Button 22:00:08
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