Answers to questions related to payments, balances, account checks and what information to provide.
The website states a minimum deposit amount of RM5. Please check the instructions for your selected payment method and promotion to see if the minimum deposit for this offer will differ.
Please use the current payment methods available within your account. Please check the instructions for your selected payment method, including any limits and information required.
Your payment options may have been impacted due to banking, availability of payment providers, maintenance or updates. Please check the current payment options available or contact our support team to see if the payment method you wish to use is available.
Please log in and click the deposit option. Select a supported payment method and follow the instructions. Please double-check the deposit amount and current payment details. Save your transaction reference.
Please check the activity within your account. If there is still an issue with your payment, please contact support. Provide the amount, time of payment, payment method and transaction reference. Deposits can be impacted by banking confirmation and payment provider processing.
The website states a minimum withdrawal amount of RM50. This will also be impacted by account verification, payment limits and any promotion requirements.
Please check the withdrawal amount, payment details, limits and any verification requirements. If you accepted any offers, please check the turnover requirements and withdrawal requirements.
The recipient account may need to match your verified member details. Please ensure you are withdrawing to your own account. If the details do not match please contact support before making a withdrawal.
Withdrawals can be impacted by verification, security checks, banking, payment provider processing and maintenance. Please contact support with your withdrawal reference to get an update.
You must be 18 years of age or older or the legal gambling age in your location. You must also be legally able to participate. Please provide accurate information and complete any verification requested.
Please select the Register option on the website and follow the instructions. Provide your own details and check the terms that apply.
Your credit balance can be found within your account panel. The website also has a History option. Please log in and check your account information. Save your transaction reference.
Please use your own account history and transaction reference. The transaction feed is public and will show masked information.
You may be asked to verify your details to confirm your age, identity, account ownership and payment details. Please follow the official instructions. If you are unsure of what information is required please contact support.
Please check your login details. If you are unable to log in or require assistance, please use an official support option. Ensure your passwords and one-off verification codes are kept private. If you suspect unauthorised access please report this as soon as possible.
There are several categories available including Slots, Speed Games, Live Games, Sports, 4D & E-Sports. Availability can change depending on the provider and titles offered. Please check the current options and game rules.
Please click on the relevant offer within the promotions page. Check the information provided. This will include any eligibility, minimum deposit requirements, turnover, game restrictions, claim period and withdrawal limits.
Yes. Offers may include wagering requirements and withdrawal requirements. Please check the terms of the offer you accepted. If you are unsure please contact support.
We have Customer Support available 24/7. Please use the Live Chat or options within the Contact Us page. Please provide a clear description and any relevant payment, game or promotion reference.
Please take a break and seek assistance. Do not attempt to recover any losses or use money that you have set aside for essentials. Please contact support to see what account limitations are available.
Please use the official iDOMPET contact page for further assistance.
18+ or higher legal gambling age in your location. Play responsibly.